Privacy Policy

At JTNCGroup.com, the privacy of our visitors and customers is important to us. This Privacy Policy describes the types of personal information received and collected by JTNCGroup.com and JTNC Group, LLC, how that information may be used, and how information may be shared in connection with the operation of our websites, subscription services, software and related products.

Log Files

Like many other websites, JTNCGroup.com makes use of log files. Information in log files may include Internet Protocol (IP) addresses, browser type, Internet Service Provider, date/time stamp, referring/exit pages, pages viewed and number of clicks. This information may be used to analyze trends, administer the site, track users’ movement around the site, detect technical issues and gather aggregate demographic information. IP addresses and similar technical information are not intentionally linked to personally identifiable information except where reasonably necessary for security, fraud prevention, customer support or operation of the services.

Cookies

JTNCGroup.com may use cookies and similar technologies to store information about visitors’ preferences, record user-specific information about pages accessed or visited, support site functionality, measure usage, and customize content based on browser type or other information sent by a visitor’s browser.

We may comply with applicable self-regulatory principles for online behavioral advertising, including principles administered by the Digital Advertising Alliance (DAA). Where applicable, users may use available industry opt-out mechanisms to limit certain forms of personalized advertising.

Third-Party Advertising Technologies

Third-party advertising, analytics or marketing providers may use cookies, JavaScript, web beacons or similar technologies in connection with JTNCGroup.com. These providers may automatically receive an IP address when such technologies are used. JTNCGroup.com does not control third-party cookies or tracking technologies and the privacy practices of those providers are governed by their own policies.

Users may disable cookies through their browser settings, although doing so may affect the functionality of portions of the website.

Subscription and Service Information

When you purchase, subscribe to, request access to, configure or use a JTNC product or service, we may collect information reasonably necessary to provide and administer that service. This may include your name, email address, telephone number, billing and subscription status, product selections, platform usernames such as a TradingView username, customer-support communications, service configuration information, access-grant status and related customer records.

For products that connect to or interact with third-party brokerage, charting, data or technology platforms, JTNC may receive or maintain account identifiers, platform identifiers, authorization tokens, connection status information, transaction or execution-related information, and other technical data reasonably necessary to operate, support, troubleshoot or document the service. JTNC does not require customers to provide their brokerage passwords to JTNC unless a specific service expressly states otherwise and uses a secure authorized process.

Payment Processing

Payments may be processed by third-party payment processors. JTNC may receive transaction identifiers, subscription status, payment status, billing contact information and limited payment-related information needed to administer a subscription. Complete payment-card information is generally processed by the payment processor and is not stored by JTNC unless expressly disclosed.

How We Use Information

JTNC may use information we collect to provide and maintain services; process subscriptions and payments; grant, manage and revoke access; communicate service notices and customer-support responses; send marketing communications where permitted; maintain customer records; detect fraud or misuse; improve products and documentation; troubleshoot technical issues; comply with legal obligations; enforce agreements and policies; and protect JTNC, its customers and service providers.

Service Providers and Information Sharing

JTNC may share information with service providers or platforms only as reasonably necessary to operate its business and provide requested services. These may include payment processors, customer-management systems, email or SMS providers, hosting providers, TradingView, brokerage firms, market-data vendors, API providers, analytics services, cloud service providers and other technology vendors. JTNC may also disclose information where required by law, regulation, court order or governmental request, or where reasonably necessary to protect rights, safety, property or the integrity of JTNC services.

JTNC does not sell personal information to advertisers for monetary consideration.

SMS Marketing

JTNC Group, LLC may provide an automated text messaging service via SMS. Customers may enroll through a sign-up form, during a subscription process, or when joining a corresponding communication list.

SMS Participation

SMS services are available only where offered and permitted by law. Participants must be at least 18 years old or have the express permission of a parent or legal guardian where legally permitted.

By signing up for JTNC SMS messaging services, you consent to receive electronic messages in accordance with the disclosures presented at enrollment. Consent to receive marketing text messages is not required as a condition of purchasing goods or services unless expressly permitted by applicable law.

You agree that you are the account holder for the telephone number provided or have express authorization to enroll that number. Message frequency may vary. Message and data rates may apply. Delivery of SMS messages is subject to effective transmission by wireless carriers and other network operators, and JTNC is not responsible for delays or failures outside its control.

SMS Opt-Out

You may opt out of SMS marketing by replying STOP to a received message. Where supported, you may reply HELP for assistance or contact JTNC through its customer-service channels.

SMS Data Collection

Information obtained in connection with SMS services may include your telephone number, carrier, date and time of messages, message content and other information you provide. JTNC may use this information to provide requested services, maintain records, respond to support requests and communicate with you in accordance with applicable law.

Children

JTNCGroup.com and JTNC services are not marketed to children under the age of 13 and JTNC does not knowingly collect or maintain personal information from children under the age of 13.

Questions

If you have questions regarding this Privacy Policy or JTNC privacy practices, please contact JTNC Group, LLC through the contact information provided on JTNCGroup.com.